It is with great pleasure that I am able to write this client testimonial for MACK Insurance Services and their company Director Lachlan MacKinnon.
Over a 6 week period NECA NSW engaged MACK Insurance Services and Lachy to perform an outbound phone marketing and information project contacting over 1800 members to inform members of an insurance broker change for our association. Although not giving any insurance related advice Lachy has been a great asset in the programme change to our new broker due to his vast experience in the local and international insurance markets and knowledge of contractor based insurance programmes and liabilities arising out of contractual arrangements.
NECA NSW and I would have no hesitation in recommending MACK Insurance Services to any association or company looking for a motivated, professional and knowledgeable asset to help drive member retentions and information distribution on a large or small insurance marketing programme.
Although Lachy did not perform any insurance advice work for NECA NSW I am confident that through his attention to detail and professionalism he would be the perfect fit as any businesses appointed insurance servicer.
A huge thanks to Lach MacKinnon for his exceptional customer service and for spending his time understanding my business before looking after all my insurance needs for 2017. Not only did this save me time and money, Lach also identified areas where I was inappropriately insured and adjusted policies to specifically suit my business’s needs.
It gives me great peace of mind knowing that my insurance needs are covered so I can concentrate on what I do best. I also rest easy knowing that I will get timely assistance when I need to make a claim or aquire a new asset.
A very positive experience. MACK Insurance Services have been fantastic as our broker, delivering prompt service on a recent claim, with clear communication and a positive outcome, our issue was swiftly fixed. Great work thanks to MACK Insurance services.
We have been running our own business for 5 years now and although we thought we had our affairs in order, we really didn’t. After speaking with Lachy, from MACK Insurance Services we realised we had a lot of areas within our business that we could tighten up and streamline. This is where Lachy came in. He organised all and reviewed all of our existing policies and from there researched the best possible cover for our personal and business affairs. It was eye opening to what wasn’t covered as well as comforting to know Lachy was taking care of it all, allowing us to focus on our business. We could not recommend MACK Insurance Services more highly and we thank Lachy for his services and ongoing support for our business.